The following 6 hour training sessions meet mandatoy traing requirements for Personal Care Home Administrators and Nursing Home Administrators and : Please click on the heading for dates and registration.
Activity Management
Activity- how to create and manage a recreation dept in your home. Ideas to use and documentation forms
Becoming a Customer Service Superstar
Customer Service- how to market the home Marketing ideas
Care Planning for Personal Care Resident
Care planning- the necessary forms. What needs to be documented and when they need to be completed.
Common Medical Conditions
Common Medical Conditions- diseases and disorders of your residents basic symptoms
Conflict Resolution
Conflict Resolution- how to handle your staff issues. How to educate your staff and residents. How to document and report the issues
Coping with Grief: The Mourning Process
Grief- the mourning cycle and process. How to support your staff and residents
Dietary and Housekeeping Systems
Dietary and Housekeeping- what constitutes the departments job and tasks they should be responsible for. Forms needed by the state
Hiring the Right People
Hiring the Right People- staffing issues, interviewing concepts necessary forms, and practices for the state
Managing Anger & Frustrations
Managing Anger- how to accept and deal with residents and staff issues. How to educate the staff on behaviors interventions to use
Marketing Magic
Marketing Magic - Marketing ideas and concepts
Time to Create, Time to Motivate
Time to Create and Time to Motivate- How to get your staff to complete tasks and jobs motivational concepts and ideas
Play to Win
Play to Win- Team concepts within staffing and management. How to hire and train your staff. Team interaction concepts
Performance Evaluation
Performance Evaluations- hiring and training concepts. Forms and timing of evaluations. Methods you can use to interact with your team
Quality Management
Quality Management- What is a quality management concept. Forms to use in your home to create systems. How to assess and fine tune your home's systems
Resident Assistant Training
Resident Assistant Training- Training of your direct line staff
Respecting Differences
Respecting Differences- Culture within your home. Culture of your residents and how to respect the differences. Differences in your staff and residents and how to handle them
Sharpening Our Focus - Dementia Care
Sharpening Our Focus- Dementia type residents. How to handle these residents, How to educate your staff
The Elderly and Mental Illness
The Elderly and Mental Illness- Types of mental illness. Signs and symptoms. How to handle them in your home with the staff
Stress Management
Stress Management- What is stress, trgiggers. How to deal with it as a staff member. Interventions to use for residents and staff members
Substance Abuse and Misuse Among Older Adults
Substance Abuse and Misuse- How to know they are abusers. Signs and symptoms. How to get help for them and programs to use
The Art of Successful Delegation
Successful delegation- How to delegate as a manager. Ways to improve your work load
The Psychology of Aging
Psychology of Aging- What is normal vs what is abnormal as we age. Physical , mental and social issues and concerns.
Fall Prevention
Fall prevention- therapy needs in the home. Interventions and ideas you are able to use
The Sandwich Generation
The sandwich generation- differences with generational changes and issues. How to handle care needs. Family dynamics and decisions
Sex and Sexuality in Long Term Care
Sex and Sexuality in Long Term Care- elder needs and issues. How to deal and handle from your staff?s point of view
Setting Personal and Work Place Boundaries
Setting personal and workplace boundaries- your personal boundaries and how to work around them. Your work boundaries and how to work around them<
Gerontology
Gerontology- the study of aging. What is normal and what is not normal. Common items to have your staff aware of
